If you are going on vacation or holiday overseas and need access to the web, emails or your social networks then the Data Only service is for you.
This service works in over 160 countries, with data rates from as little as 39c per MB - saving you up to 98% on international data roaming costs!
Save up to 98% on international data roaming rates and avoid the excessive rates your home provider will try and charge you.
The Data Only service is great for those looking for excellent value data while away. So, whether you want to use your smartphone as a WiFi hotspot, or simply want web access on your iPad 3G, a different tablet or a dongle for your laptop the Data Only Service is the perfect international travel solution.
Benefits:
- US$10.00 credit included
- Use in over 160 countries
- Rates from USD $0.39
- Ideal for tablets & iPad 3G
- Use your smartphone as WiFi hotspot
- Receive a Free online Travel Journal and Map of your Trip
- Recharge credit anytime via the phone or web, or enable auto-recharge
- It is prepaid, so no contracts, no credit checks and no monthly fees
- View call records and receipts online
Rates
Below are some of our most popular data destinations, use the Rate finder for rates of all the countries where coverage is provided.
| Key Countries | Zone | Data Rate($ per MB) |
|---|
| Czech Republic, Denmark, Estonia, Finland, Germany, Guernsey, Hong Kong, Hungary, Ireland, Italy, Jersey, Latvia, Lithuania, Malta, Netherlands, New Zealand, Norway, Portugal, Romania, South Africa, Spain, Sweden, Turkey, United Kingdom | A | 39c |
| Australia, Austria, France, Poland, Switzerland | B | 99c |
| China, Indonesia, United States | C | $2.99 |
| Canada, Cyprus, Kenya, Russia | D | $10 |
| Croatia, Israel, Singapore | E | $15 |
| Argentina, United Arab Emirates | F | $20 |
| Bulgaria, Brazil, Morocco | G | $25 |
| Japan, Saudi Arabia, Thailand | H | $30 |
All rates are quoted in MB (megabytes) of data used, unless otherwise specified.
Please note that 1 MB is equal to 1024 KB. You need a minimum balance of $5 in order to use data.
The minimum charge is for 100KB (100 Kilobytes) and usage is charged in increments of 100KB
A minimum charge of 50c per session applies.
Not all networks support GPRS and 3G data - you may need to change networks to pick up a GPRS or 3G network.
We recommend that you disable automatic applications on your Smart phone when roaming. Data does not work with BlackBerry email.
Example: A 100KB photo upload would cost around 4c in Germany, South Africa, Sweden, The UK and other countries listed in Zone A
Example: A 100KB photo upload would cost around 10c in Australia, Austria, France, Poland, and Switzerland (Zone B)
Prepaid Data Bundles
Data Bundles
All our products come with standard data rates and purchasing a Data Bundle is a great way to get the best value mobile internet while you’re away in any of the countries listed below.
What are Data Bundles?
Data Bundles provide you with a separate credit balance which is used for surfing the web, emailing, streaming music and videos and all other kinds of data usage on your smartphone, tablet or laptop.
What’s more, because you’re buying more credit upfront our Data Bundles provide you with up to 200% additional bonus credit. See the table below for details.
| Bundle name |
You Pay |
You Get |
Bonus Value |
| Lite Data Bundle |
$49 |
$66.15 |
35% extra credit |
| Medium Data Bundle |
$69 |
$142.14 |
106% extra credit |
| Heavy Data Bundle |
$119 |
$357.00 |
200% extra credit |
Data bundles can be used in any of the following countries:
Albania, Antigua & Barbuda, Aruba, Australia, Azerbaijan, Barbados, Belgium, British Virgin Islands, Cayman Islands, China, Croatia, Cyprus, Cyprus (North), Czech Republic, Denmark, Dominica, Egypt, Estonia, Finland, France, Germany, Greece, Guernsey, Hong Kong, Hungary, Ireland, Isle Of Man, Italy, Jamaica, Jersey, Latvia, Lithuania, Malta, Monaco, Montserrat, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, San Marino, Sierra Leone, Slovakia, South Africa, Spain, St Kitts & Nevis, St Lucia, St Vincent & The Grenadines, Sweden, Switzerland, Thailand, Trinidad & Tobago, Turkey, Turks & Caicos, United Kingdom, United States
Features
Balance inquiry
If using a smartphone you can dial 187 and press the call, send or OK key (ignoring any messages on the screen). The account balance will be sent in a text message.
No charge applies.
If you are using a tablet or laptop you will need to log in to your account to check your balance. Visit www.rechargeminutes.com
Recharge your credit
If using a smartphone you can dial 181 and press the call, send or OK key (ignoring any messages on the screen).You will be connected to the Self service recharge menu. Have your credit card handy.
No charge applies
If you are using a tablet or laptop you will need to log in to your account to check your balance. Visit www.rechargeminutes.com
Customer service
If using a smartphone you can dial 154 and press the call, send or OK key (ignoring any messages on the screen).
You will be connected to 24/7 Customer Service.
Charges apply.
If you are using a tablet or laptop you will need to use a landline or cellphone to call customer service, see Access Numbers for a full list of toll-free and local numbers.
Auto-recharge
Auto-recharge automatically recharges your account with USD$30 when your balance falls below USD$5. The automatic recharge is instantaneous and if using a smartphone you receive a text message when it occurs.
If you are using a tablet or laptop you will need to log in to your account to enable Auto-recharge. Visit www.rechargeminutes.com.
Enable or disable Auto-recharge at any time by signing into your account online or by calling Customer service. You can also change the minimum balance and the charge amount.
If you are using a smartphone, follow the steps below:
To enable, dial 171 and press the call, send or OK key (ignoring any messages on the screen).
To disable, dial 393 and press the call, send or OK key (ignoring any messages on the screen).
Please note a call is not made. You will receive a message saying Auto Recharge is either enabled or disabled.
Configure your phone
Your phone must be configured to work with our Prepaid Data service.
Click here to Configure your Phone
If the automatic phone configuration process does not show your model of phone, please click here for instructions on how to manually configure your phone. View user guide to configure your iPad (426KB PDF)
Please note: WAP and Internet access, email, instant messaging, and MMS are features of many phones, but not all. Prepaid data is required to enable these features if they are available on your phone. Please check which features are supported by your phone.
You can enable or disable a data connection to your SIM card. To enable data dial 313. To disable data dial 312.
Recharging your account
Buying more data is simple. Use your American Express, Mastercard or VISA card to add USD $30, $50, $100, $150 or $200 to your account.
There are three easy ways to recharge your account.
Using the website
Recharge online now!
Using a landline, hotel or payphone (toll free call)
- Dial the toll free access number for the country you are in.
- Enter your phone number then press the hash key.
- Press 1 to recharge using the Self-service phone menu.
- Follow the voice prompts to recharge your account.
Note: a per minute rate applies to call a toll-free access number from your mobile phone.
Using Auto-Recharge
Auto-recharge automatically recharges your account with USD $30 when your balance falls below USD $5.
Enable or disable Auto-recharge at any time by signing into your account online, by calling Customer Service or by dialing a short number on your phone (refer to Features). You can also change the minimum balance and the charge amount.
The automatic recharge is instantaneous and you receive a text message when it occurs.
Contacting Customer service
From landlines, hotels and payphones:
- Dial the access number for the country you are in.
- Press 0# to speak to Customer Service.
Press 0 for English
Press 1 for French
Press 2 for German
Press 3 for Portuguese
Press 4 for Spanish
Press 5 for Japanese
Press 6 for Italian
User guide
Download a print-friendly version of the user guide.
User guide (60KB PDF file)
Service life
Your Service will remain active indefinitely if you use a charged service (such as viewing a webpage or anything which entails downloading/uploading data using the service) within any six month period.
We will send you an email notification one week in advance of your Service becoming inactive. If you Service does become inactive, all your remaining credit (including the credit that comes included with the SIM) will expire. However, we will automatically re-instate your full expired credit balance (including any remaining initial included call credit) if you recharge your account with $30 or more via Customer Service within fifteen (15) months of last use.
After fifteen (15) months of inactivity your SIM card will be permanently deactivated. However, we will provide you with full credit for your expired credit balance (including any remaining initial included call credit) if you purchase a new SIM card via Customer Service.
